Privacy Policy

1. Introduction

Welcome to Dronetribes Aerospace Private Limited. We are committed to protecting your personal data and respecting your privacy. This Privacy Policy sets out how we collect, use, process, and protect any information that you provide to us when using our website and services.

By accessing our website and engaging with our services, you consent to the data collection and use practices described in this policy.

2. About Us and What We Do

Dronetribes Aerospace Private Limited is a leading provider of high-quality drone solutions based in Salem, Tamil Nadu, India. We specialize in the manufacturing and customization of drones for diverse industries and educational needs.

Our key offerings include:

• Diverse Drone Catalog: Including FPV Drones, Surveillance Drones, Agriculture Drones, Fire Rescue Drones, Delivery Drones, RC Planes, Gliders, and Toy Drones.
• Customization: Offering 100% customizable drone project development fulfilling specific industry, defense, and personal requirements.
• Education & Training: Delivering workshops and pilot training directly to enthusiasts, students, and professionals aiming to get hands-on experience in UAV technology.

3. Information We Collect

We collect information to accurately render our services and customize our drone solutions built specifically for you. The data we collect includes:

• Personal Identification Data: Name, Email Address, Phone Number, and Billing/Delivery Address when you contact us, register for events, or purchase products/services.
• Business & Project Details: Information specific to your drone customization requirements, hardware specifications, and project scopes.
• Device & Usage Data: Interactions with our website, IP addresses, browser types, and usage metrics to improve user experience.

4. How We Use Your Information

The information collected is stringently utilized to:

• Process queries regarding 100% customized drone builds, hardware configurations, and workshop registrations.
• Fulfill your orders and deliver physical products to your designated address.
• Enhance the functionality and aesthetic responsiveness of our platform continually.
• Send administrative information, technical support updates, alerts, and promotional material (if opted-in).

5. Data Sharing & Retention

We respect your privacy and do not sell, rent, or trade your personal data. We only share necessary details with trusted third parties (such as delivery/courier partners or payment gateways) strictly to fulfill your orders and render services. Your data will be retained only for as long as necessary to provide our services. If there is no interaction from your end for a period of three (3) years, your personal data will be securely deleted from our databases.

6. Cookies and Third-Party Links

• Cookies & Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You have the option to accept or disable cookies through your web browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.
• External Third-Party Links: Our website may contain links to third-party websites or payment gateways that are not operated by us. Once you leave our platform, we have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review their privacy policies independently.

7. Legal Compliance

Dronetribes Aerospace Private Limited rigorously complies with leading data protection regulations in India:

• The Information Technology Act, 2000 (IT Act): We implement reasonable security practices and procedures as mandated under Section 43A of the IT Act and the SPDI Rules (2011) to secure your sensitive personal data.
• Digital Personal Data Protection Act, 2023 (DPDP Act): Your personal data is processed lawfully and transparently based on clear consent. You retain the right to access, correct, withdraw consent, and request the deletion of your data conforming to the DPDP regulations.

8. Data Security

We are dedicated to safeguarding your data. We have established robust physical, electronic, and administrative safeguards to prevent unauthorized access, unintended disclosure, or data loss. However, please understand that no internet transmission mechanism can guarantee absolute invulnerability.

9. Contact Us & Grievance Officer

If you have any clarifications concerning this Privacy Policy, wish to exercise your rights under the DPDP Act, or need to raise a grievance, please contact our designated Grievance Officer at:

10. Changes to the Privacy Policy

Dronetribes Aerospace Private Limited reserves the right to update this privacy policy at any time. When changes are made, we will notify users by posting a notification on the main page of our website and revising the updated date at the top of this page. We encourage users to frequently check this page for any changes. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any modifications.

11. Your Acceptance of Our Privacy Policy

By using this website, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our website. Your continued use of the website following the posting of changes to this policy will be deemed your acceptance of those changes.